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Whistle Blowing Policy

Purpose

The purpose of this Whistle-Blowing Policy is to provide a safe and confidential channel for staff, members, regular visitors, or other individuals to raise concerns about possible wrongdoing, misconduct, or statutory non-compliance involving the Church Council, pastoral team, ministry leaders, staff, or volunteers.

 

This policy is not intended for general complaints or grievances regarding service quality, ministry matters, HR policies, or personal issues with fellow Church members. Such concerns should be directed to the relevant ministry leaders or pastors.

General Guidelines for Whistle-Blowing

  1. Right to Report: Anyone may whistle-blow at any time without fear of retaliation or recrimination.

  2. Good Faith: Reports should be made in good faith and based on genuine concerns.

  3. Scope of Whistle-Blowing: Concerns that may be raised include (but are not limited to):

  • Corruption or bribery;

  • Fraud or financial mismanagement;

  • Misuse of Church funds or assets;

  • Coercion or manipulation;

  • Unlawful or unethical conduct;

  • Undue retaliation against individuals.

Disclosures and Information

To assist in the investigation, whistle-blowers are encouraged to provide as much specific information as possible, including:

  • Names of individuals involved;

  • Dates, times, and locations of incidents;

  • Detailed descriptions of the alleged misconduct;

  • Supporting evidence, such as documents, emails, photographs, or other relevant materials.

 

While anonymity is allowed, providing contact information can facilitate a more thorough investigation. The identity of the whistle-blower will be kept strictly confidential unless disclosure is required by law or the whistle-blower consents to the disclosure.

Reporting Channel

Reports of whistle-blowing should be submitted through the following channels:

  1. Email: newlifechurchltd@gmail.com

  2. Mail: Address to Chairman, Audit & Risk Committee at 101 Eunos Avenue 3 #06-09 Singapore 409835

 

All reports will be reviewed and investigated by an Inquiry Panel convened under the Audit & Risk Committee.

Commitment to Confidentiality and Protection

The Church is committed to ensuring that whistle-blowers are protected from retaliation, discrimination, or harassment. Every report will be treated with the utmost confidentiality, and all investigations will be conducted impartially and in accordance with applicable laws and Church policies.

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